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Tell us what keeps breaking.

Support, networks, backup, cloud, vendors, licences, hardware, AI, or a system that should exist and does not. Start here.

What happens next

Your message lands with the team, not a queue. The people on the team page read it directly.
We come back with a next step, inside 24 hours. A question, a fix, or a straight "this is not us". Never a canned acknowledgement.
You decide the pace. No contract is required to start, and a one-off job is a normal way to begin.

Direct

support@yathra.tech

Email reaches the same place as the form. If you are already a client and it is urgent, use your usual support channel instead.

Standard hours are 9 to 5, Monday to Friday, Sydney time. Nights and weekends are normal here too, because a good share of our clients are venues. If you need cover outside business hours, say so in your message and we will tell you how that works.

Sydney, Australia

AEST / AEDT

Australian clients

Support, engineering and delivery for Australian businesses, run from Castle Hill since 2014.

Castle HillNew South Wales

support@yathra.tech

Colombo, Sri Lanka

IST

Sri Lankan clients

The same services for Sri Lankan businesses, run by the team on the ground in Colombo.

Port CityColombo

support@yathra.tech

Tell us what keeps breaking.

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