IT support · systems · AI · since 2014
Support, email, licences, devices, networks, backup, cloud, AI agents and the custom systems in between. One owner across all of it, since 2014.
2014
Keeping businesses running, without a helpdesk queue between you and an answer.
40+
Client relationships across hospitality, property, science and product work.
15+
Hospitality venues and hotel groups run day to day on Yathra support.
Partners and platforms
What we handle
Support tickets, licence renewals, hardware quotes, site networks, recovery plans, cloud moves, AI agents and the workflows nobody else will own. Kept together, so the business gets one path forward instead of five suppliers pointing at each other.
01
Day-to-day support for accounts, devices, email, Microsoft services, vendors, licences and the things that stop people working.
Open →02
Licence purchases, renewals, devices and infrastructure, with the supplier coordination taken off your desk.
Open →03
Wi-Fi, switching, routing and site networks for venues, offices and businesses where the network is the business.
Open →04
Backup planning, restore testing and monitoring for businesses that would lose real money being down for a day.
Open →05
AI agents built into Microsoft 365, Xero and the systems you already run, clearing the admin that eats the week. A person approves anything that leaves the building.
Open →06
CRMs, internal tools, cloud migrations and workflow systems for when off-the-shelf software will not fit the business.
Open →Selected work
Three jobs that show the range: a CRM built from nothing, an application moved to AWS under time pressure, and a hospitality site where guests notice the moment something breaks.
A custom CRM built from scratch in 2015 to replace a manual workflow, moved to Django in 2026 and used by the team every day.
The CRM replaced the manual workflow entirely, and the Meridian team has run daily operations on it ever since.
See Colombo CRMA business-critical web application moved to AWS in a single day.
The cutover finished inside one working day, without a drawn-out migration project.
Phone and network work across a hospitality property where guests notice problems fast.
Phones, Wi‑Fi and venue systems supported as one thread, so a fault gets owned and fixed instead of bounced between vendors.
Clients
“Yathra’s most impressive work was building a customised CRM system from scratch, which we now use every day.”
Glenn Piper Founder & CEO, Epochal Hotels and Meridian Australia A few rough details are enough. If it touches support, licensing, hardware, networks, backup, cloud, AI or a system that should exist and does not, we can turn it into a next step. And if the honest answer is that you do not need us, that is the answer you will get.